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Richmonde Hotel Iloilo Wins Top Travel Awards

From TripAdvisor to Agoda and, Richmonde Hotel is recognized for its excellence in customer service and guest experience

Turning five just last month, Megaworld Hotel group’s Richmonde Hotel Iloilo has adapted well to the new normal through their offers on accommodations and F&B. Apart from this, they have been touted as the trailblazer in the first class hotel category in Iloilo, especially since they have been honored by the world’s most reputable travel platform, TripAdvisor; and two of the biggest online travel agencies, Agoda and of the Expedia group. These awards recognize them for their excellence in customer service and guest experiences in the past year. 

Richmonde was given the TripAdvisor 2020 Travelers’ Choice Award, placing it in the top 10% of hospitality businesses around the globe. This is because they have consistently received great feedback on the website. 
Likewise, Agoda gave them the Customer Review Award, while bestowed their Loved By Guests Award for getting a 9/10 in overall guest satisfaction. 

Receiving these recognitions during these challenging times is very encouraging and gives all of us even greater motivation to push forward and further improve our products and services,” shares Richmonde Hotel Iloilo general manager Natalie Lim. “Although this has always been our goal year after year since we opened, it warms our hearts to know that our guests appreciate the care and attention we put into our jobs. We are truly grateful for the honor they have given us, and we remain optimistic that we will get to see them again and that happier days will be upon us soon.” 


Megaworld Hotels group general manager Cleofe Albiso adds: “With the pandemic affecting the hotel industry, these accolades could not come at a better time. These days, travelers need a dependable and highly recommended hotel when they venture out again in the new normal. Now they will surely look to Richmonde Hotel when they travel to Iloilo City.”

Richmonde Hotel Iloilo is at Megaworld Boulevard cor. Enterprise Road, Iloilo Business Park, Mandurriao, Iloilo City 5000. Visit